Our vision, strategy and values
Our vision
To lead the way in perfect, whole person care that helps people of all ages live healthier lives.
Our strategy
Mersey Care’s strategy is to pursue clinical excellence, prevention and integration in our services, to attract and retain the best people and to enable people to take more control through co-production.
We have ambitious plans for our estates, digital technology and corporate services that align with and will help deliver changes in our clinical model. We will continue to be a good partner organisation, recognising that the challenges we face are greater than any single organisation and require collective effort to address.
Our approach aligns with the priorities set out in the NHS Long Term plan which details the need for collaborative working with our system partners and the expansion of community and mental health services.
This includes transforming the way we care for people by giving them more control over their health and providing care in a joined up way that is set in the communities in which people live.
Mersey Care seeks to meet people’s physical health, mental health and social needs through clinical excellence, prevention and integration.
Our services
We will improve the quality of our services and strive to provide safe, timely, effective, equitable and person-centred care every time, for everyone. As we strive for continuous improvement in quality, we will also strive to find ways to save time and money.
Our people
We will have a productive and high performing workforce that work in great teams, and we will work side by side with service users and carers.
Our resources
We will make full use of our resources, ensuring our buildings work for us, and using technology to help improve our care.
Our future
We will create opportunities for improvement and grow in the future, by working more closely with primary care and other organisations, delivering the benefits of research, development and innovation, and by growing our services.
Our values
Our vision, mission and goals are built on a solid foundation of restorative just and learning culture.
- Continuous improvement – committed to making improvements to our services for the benefit of all
- Accountability – taking ownership to anticipate, develop and deliver high quality care
- Respect – how we treat others in an inclusive and supportive way
- Enthusiasm – demonstrate our passion and pride for what we do and how we do it
- Support – actively supporting others with compassion and courage.